How to: Ensure Good Customer Service
With so many competing products and services, sometimes the most important thing you can do to differentiate your business is to provide great customer service that goes above and beyond. Eve provides some great advice on this topic. Be sure to watch to the end to get an especially good tip — and I’m not talking about the shout-out to me!
Michael C. Perlis
Vice President – Eve Bushman Consulting [fka Eve’s Wine 101 Consulting]