How to: Ensure Good Customer Service

With so many competing products and services, sometimes the most important thing you can do to differentiate your business is to provide great customer service that goes above and beyond. Eve provides some great advice on this topic. Be sure to watch to the end to get an especially good…

How To: See From Your Client’s Perspective

Did you ever hear the expression “perception is reality?” In this month’s video, Eve talks about how to look at your business through your customers’ eyes. How your customer perceives your business will ultimately impact your reality, including your bottom line. Michael C. Perlis Vice President – Eve Bushman Consulting…

How to: Work With Millennials

On July 1, 2016, Posted by , In YouTube, By ,,,, , With No Comments

“I believe the children are our future.” Pretty obvious, right? Well, what was our “future” is now our “present.” With the millennials entering the workforce in increasing numbers, Eve gives some great pointers in this month’s video on how to maximize the perspective and lifestyle they bring to your business. Michael…

June 2016: How to Get Your Name Out there in the Right Way

“Ever overhear people talking about you and wonder what they are saying? Is it good? Is it bad? In this month’s video, Eve will help you make sure it is good.” Michael C. Perlis Vice President – Eve Bushman Consulting [fka Eve’s Wine 101 Consulting] (http://evebushmanconsulting.com/)

Feb 2016 How To You Tube: “Show Your Love” For Good Customer Service

On February 1, 2016, Posted by , In YouTube, By ,,, , With No Comments

In this month’s video, Eve provides some really valuable tips to improve your customers’ experience. What I’ve learned over the years is that it is the experience that brings the customers back, and these suggestions from Eve, which cost essentially nothing, will serve to make your customers feel special and well…