How To: Don’t Use Sympathy (to try) to Gain Strength
We’ve talked before about the notion of TMI. In this month’s video, Eve fine-tunes that concept with the suggestion that trying to elicit sympathy from your clients when you are ill or have other personal problems is ultimately going to work against you.
Michael C. Perlis
Vice President – Eve Bushman Consulting [fka Eve’s Wine 101 Consulting]